My payment failed or the order says pending

A pending order means no money was taken. Place it again or contact us to check.

1. 1Check your email for an order confirmation. If there is none, the payment did not complete and you have not been charged.
2. 2An order showing Payment pending in your account was created but never paid for. Nothing has been taken.
3. 3If your bank shows a pending authorisation that did not turn into a payment, it will drop off within a few business days on its own.
4. 4If you believe you were charged without receiving a confirmation, contact us with the amount and date and we will trace it.