How to return an item
Contact us for a return address before sending anything back.
- 1Contact us with your order number and which items you want to return, within 30 days of delivery.
- 2We will reply with a return authorisation and the address in Houston, Texas. Returns sent without one can be hard to match to an order.
- 3Pack the item with its original packaging where you can, and include the return authorisation.
- 4Once it arrives and passes a condition check, we refund to the original payment method.
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If not, open a ticket with your order number and we will pick it up from here β one business day, usually sooner.
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