My sign-in code did not arrive
Check spam, confirm the address, and request another after a minute.
- 1Check your spam or promotions folder for a message from info@maktib.com.
- 2Confirm you used the same address you ordered with — a code is only sent to an address that can sign in.
- 3Wait a minute and request another code. Requesting several in a row invalidates the earlier ones, so use the newest email.
- 4Still nothing? Contact us and we will check whether the message was accepted by your provider.
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If not, open a ticket with your order number and we will pick it up from here — one business day, usually sooner.
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