Who pays for return shipping?
We do when the item is faulty, wrong or damaged. You do if you changed your mind.
If we sent the wrong item, or it arrived damaged or faulty, we cover return shipping and refund the item in full.
If you have simply changed your mind, the return postage is yours to pay and the original outbound shipping is not refunded. The item must come back unused and in resellable condition.
Did this answer your question?
If not, open a ticket with your order number and we will pick it up from here — one business day, usually sooner.
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